Major Versus Minor: A Philosophy of Change Management

By Russ Levanway, CEO Change is Here to Stay If you’re part of a growing organization, you know that change is inevitable. What works at your current size and situation won’t necessarily work in a few years or perhaps even a few months. So how do you implement must needed changes, both small and large?… Read more »

A Healthy Attitude Toward Tech

By Russ Levanway, CEO The 3 ‘R’s With the roll-out of the Affordable Care Act (ACA) (aka “Obamacare”) over the last several years, the healthcare industry has experienced massive changes, many of them regulatory-driven. The requirements of ICD-10, HIPAA, “meaningful use” and now the up-and-coming Merit-Based Incentive Payment System (MIPS) going into effect January 1st,… Read more »

Counterintuitive Client Service

By Russ Levanway, CEO Client vs. Customer The last several weeks have been rough at the TekTegrity Help Desk – the usual summer vacation schedule has been made even more challenging due to broken legs, sudden moves, and summer colds. These things can put a strain on client service in the interim, but don’t speak… Read more »

TekTegrity Receives Award for Exemplary Addition to IT Community

FOR IMMEDIATE RELEASE, JUNE 29, 2016 – TekTegrity announced today the company took home a Golden Datto award, signed by Apple Co-Founder Steve Wozniak, in the Community Partner of the Year category during DattoCon, Datto’s annual partner conference, in Nashville. TN. The Golden Datto awards recognize the outstanding accomplishments of Datto’s partner community. Given across… Read more »

No Department is an Island

By Russ Levanway, CEO Known Unknowns We specialize in IT. And we have spent over a decade working hard to become specialists in IT. However, when it comes to accounting advice, legal advice, insurance, telecom solutions, custodial services, you name it, we rely on the experts. In some of these areas, we may perform a… Read more »

Time for a Reality Check

By Russ Levanway, CEO This week, several members of our leadership team will attend two different conferences, both of which are peer-driven. One is a vendor conference where we’ll learn about technologies that will take our services to the next level. We’ll attend with a couple hundred other IT companies, sharing notes and information about… Read more »

United States vs. Apple :: Taking a Stand

By Russ Levanway Rhetoric vs. Reality The standoff between Apple and the FBI over access to the iPhone used by Syed Rizwan Farook in the San Bernardino mass shooting last December is a polarizing case. In the media, the rhetoric has primarily hinged on a question of safety vs. privacy: Should the government have backdoor… Read more »

Is your Relationship a Win-Win?

By Russ Levanway Keeping the Love Alive With Valentine’s Day coming up, relationships are on everyone’s mind. I’ve been thinking about relationships, too – not so much the romantic variety but, more appropriately for this column, the relationship between IT providers and their clients. What makes a good IT partnership work? I believe that for… Read more »

3 Tips for Weathering the Storm

By Russ Levanway Obstacles Ahead In this new year, we will all experience obstacles; some that are meant to be overcome, and others that are not. El Niño is a good example of an immovable obstacle that is currently upon us. Here in California, we’ve eagerly anticipated these storms for a long time, but a… Read more »

Growth from the Inside Out

By Russ Levanway, CEO Before takeoff on a commercial flight, the flight attendants routinely ask that “in the unlikely event that the cabin experiences a loss of pressure, please put on your own oxygen mask first before assisting others.” This concept is a popular one among life coaches and inspirational speakers because it emphasizes the importance… Read more »